As the old saying goes, "...the best advertising is a satisfied customer." Superior Tel has many to choose from, and here's what they have to say about their new telephone systems and our service. These are the words of only only a few of more than two thousand customers of Superior Tel. Each telephone system and cut-over are different. For the difference in needs of each of these customers, they all have the same impression after the sale-Superior Tel offers a wide array of equipment to meet the needs of each customer. But more importantly, our technicians are there to make your telephone system the best investment you can make in your business.

"We switched to Superior Tel in 1995 after experiencing disappointing levels of service from the vendor who installed our system.  For the last 10 years, Vance and his staff have been trusted and reliable vendors committed to supporting our company.  When we lost our phone system Christmas Eve of 2000, Vance worked through the holiday and replaced our 140 unit system saving our company thousands of dollars in potentially lost revenue. Superior Tel is appropriately named as a service company!"
 Byron Hendricks,  President,  Prudential Real Estate Professionals

"We had a source of mysterious cross-talk," noted Ken Naito of Montgomery Park. Cross-talk is the ability to hear two or three other conversations on your line as you talk. It's one of the more difficult problems for telephone technicians to track down and rectify. To compound the problem, the Montgomery Park building is very large with a lot of tenants and many telephone lines to each office.
     "The Superior Tel technicians really went to work on the problem. They tracked it down and solved it." Ken continued by noting the Superior Tel technicians "... are really attentive and friendly. I feel like I can trust them to give me the best option to take care of the problem efficiently." Ken likes us because we're local. He said, "Because they're located here they're accountable to me. I don't feel like I'm lost in a bureaucracy."

   “Superior Tel has been a source of endless satisfaction in their knowledge of phone systems and the best solution for our telecommunications for the last 15 years.” 
Sandy Baker, Office Manager, Special Districts Association of Oregon

Mercedes of Portland

“Superior Tel has continually gone above and beyond in servicing our phone system for the last 15 years.  Vance and his team continue to do whatever they can to help us improve and maintain our system.  They are very responsive whenever we have phone problems.”
 Mike Krautscheid,    Business Manager,  Mercedes of Portland

“I wanted to thank Superior Tel for the excellent service you have provided.  The fact that I can call you on a Saturday afternoon and have a problem resolved ASAP is one of the things that makes you stand out above and beyond your competitors.” 

 John Adams,  Credit Manager,   Portland Freightliner Inc

“Superior Tel has been servicing our telephone needs for almost five years and the service has always been prompt and professional.  They do a great job servicing our phones!”
 Edward A. Goon,     Accounting Manager
Martin Bischoff Templeton Langslet & Hoffman, LLP

   “Personal and customized service – makes you feel like you’re their only customer.  They don’t wow you with all the bells and whistles; they listen, find out what is important to you and then they deliver.” 
Miles Brandon,   Owner,   Capistrano Volkswagen 

 John Ivezic, Project Engineer, James River Corp. "We looked at three telephone interconnect companies pretty hard before we decided on Superior Tel," says James River Corp.'s John Ivezic.
The James River Corp. office needed voice, data and fax lines and the equipment to meet their needs. "With my old telephone service supplier, I felt restricted in my choices. Even though they are a big, well-established telephone company, they pretty much told me what equipment I was going to buy."
John found a different approach with Superior Tel. He was impressed with our track record. "We looked at the age of the company, financial stability and turn-over in their staff," he said.
What attracted the most attention was how Superior Tel worked with James River Corp. in tailoring the system. "As Superior found out more about our needs, they did some fine-tuning on the type of equipment in their proposal," said John. He continued with, "They didn't tell us it couldn't be done. But they did ask a lot of questions about how we might use specific features. Most of all, they listened and came up with solutions to everything we needed from our phone system."
After the system was installed, our service technicians took over. John said, "The technicians did a very good job of fine-tuning our system to give each individual the features they needed on their telephone."

   “Our experience with Superior Tel is based on both a long term relationship and the recent design and installation of voice and data services for a new office.  Their performance throughout this process has been nothing but excellent.  Their technical expertise and commitment to quality round out their credentials.”
 Tanya Halvorson,   Operations Consultant,  Moore Information

   “Superior Tel impressed us with their frankness and their desire to educate us about telephone systems in general before we made a decision.  We chose Superior Tel and have never regretted that choice.  This company has been interested in ongoing service and not just the initial sale.”
 Nancy Gritta,    Fiscal Director,     Burnside Projects

   “Although Superior Tel did not sell us our system, they covered an upgrade/repair under warranty, and were very helpful.  They truly cared that we were satisfied and were concerned with upholding Samsung’s reputation in the area.  In short, we highly recommend Superior Tel to anyone needing a phone system or service on an existing system.  A bad choice can cost you many hours of grief.  We know!”
 Andrea M Noble,    President,      A. Noble

   “Just thought I would let you know that I’ve found an honest, useful, prompt, courteous and knowledgeable telephone vendor!  I know that might be hard for you to believe … it sure was for me.  His name is Vance Broady with Superior Tel.  If you ever need to refer someone to such a person he can be reached at 503.242.1109.”
 Ed Lindell,  IS Administrator,   Molectron Detector Inc.

   “Thank you for the fine job you did installing our phone system for our corporate office and the voice mail system for our thirty-two Burger King Restaurant locations.”
 Konnie Adamson,    Office Manager,    Restaurant Mgt Northwest

   “We would like to let you know how pleased we are with the new phone system you installed for us this month.  Many helpful features included have already proved to be useful in our office.  Also appreciated is the efficiency and friendliness of your staff.  It is nice doing business with you.”
Terrie Justice,  Executive Director,  Salem Convention and Visitors Association

   “Your installers were sure everything was checked and rechecked including initial basic training on our system.  Installation over the evening hours insured that we would not miss any calls, and that was greatly appreciated.”
Jim Johnson,    Owner,     Johnson’s Restaurant and Hotel Supply

“Our role at ETI is to provide vendors screening for our clients.  Superior is one of the very few companies we currently recommend, for the following reasons:  1) Emphasis on Service, 2) A commitment to Fair Pricing, and 3) Integrity.  ETI recommends any business to investigate the benefit of using Superior Tel as their interconnect telephone company.”
 Michael E McCrory,     ETI Branch Manager

"Superior Tel has delivered outstanding customer service to Land Rover Portland upon opening our new facility in 1995. I thoroughly enjoy working with Vance and particularly appreciate his rapid response to us in our times of need. The staff of Superior Tel is pleasant to work with and everybody seems to really care about doing a job well done."
Lisa Meyers,     Controller,     Land Rover Portland

"Superior Tel has been a life saver for us many times over the years. Their techs worked out a very difficult recent crosstalk problem on our phone lines, which the phone company was inept at troubleshooting. They could have charged us for all their time plus overtime, but did not do so. A+ all the way."

Phil Reid,    Pixelogix Inc.

PO Box 69599
Portland OR 97239
503.242.1543     Fax 241.3704